Privacy policy
İpekyolu handles personal data obtained through the website and customer portal in line with this policy.
Scope
This policy applies to website visitors, quotation requests, customer-portal users and people communicating with us commercially.
Information processed
Contact, company and shipment-related information may be processed to provide quotations, operations, support and meet legal obligations.
Purpose of use
Information is used to assess enquiries, perform shipment operations, manage documents, provide customer support, handle finance workflows and maintain service security.
Retention and sharing
Information is shared only with authorised teams and operational partners where needed, under applicable law and contractual obligations.
Security
Access permissions, recordkeeping and secure-transfer controls are protected through appropriate technical and organisational measures.
Rights and contact
You may contact us through the channel below for requests relating to your personal data.